Refund policy
Returns, Refunds & Order Policy
All sales are considered final once an order is placed.
Due to fast processing times and custom offerings, orders cannot be canceled or modified after checkout.
Returns
We offer a 14-day return window from the date your order is delivered.
To be eligible:
- Item must be unworn or unused
- Tags must be attached
- Item must be in original packaging
- Proof of purchase is required
A 20% restocking fee will be applied to all approved returns.
Non-returnable items include:
- Food
- Personalized or custom products
- Hair accessories
- Beauty or personal care products
- Hazardous materials
- Sale items
- Gift cards
How to Start a Return
Email blakedesignscompany@gmail.com to request a return.
If approved:
A return label and instructions will be provided
Items sent back without prior approval will not be accepted.
Damages or Issues
Inspect your order upon delivery.
Contact us immediately if the item is defective, damaged, or incorrect.
Exchanges
Return the original item.
Place a new order once the return is approved.
Refunds
Refunds are issued only in accordance with this policy and will always be returned to the original form of payment. We do not redirect refunds to alternate accounts.
Once your return is received and inspected, you will be notified of approval.
If approved, refunds are processed within 10 business days, less the 20% restocking fee.
Processing times may vary depending on your bank or card provider.
If more than 15 business days have passed since approval, contact blakedesignscompany@gmail.com.
Additional Terms
Blake Designs reserves the right to refuse service or cancel orders that appear fraudulent or violate company policies.